Tuesday, January 09, 2007

Are e-learning employees getting a raw deal?

There's little doubt that e-learning has made great strides over the years. India today boasts of a sizeable number of e-learning companies with clients of all sizes and shapes -- from small to Fortune 500 companies. And Indian companies appear to be scoring high on quality issues.

But the flipside of the whole game is ironical. While all e-learning companies boasts of a competent workforce, most do not price their resources. Today as the industry stands in the threshold of a revolution in the software and e-learning sector, e-learning professionals are getting far too less than they actually deserve. And that explains the huge exodus of e-learning professionals from one company to another and even to the IT sector.

Most e-learning companies do not have an employee insurance scheme. This means that if employees meet with a fatal accident, they are left on their own -- with nowhere to go. Their family members are left to strive on their own. The company simply dashes off a condolence message to one and all through e-mail and loo all are back to work. As one e-learning professional working with one of India's largest e-learning company in New Delhi recently observed, "They kiss you like a buddy when they need you and dump you like a fly when you are in distress."

In the US, e-learning employees are covered through a comprehensive health and life insurance. Surprisingly, in India, while most e-learning companies emulate the US model they simply ignore things when it comes to employee welfare. This trend should change, if at all Indian e-learning companies are serious about registering global success stories.

Understandably the demand for a regulator of the e-learning industry, that has been doing the rounds of informal corridors in India, has been more from employees than from e-learning employers because of the simple reason that a regulator is more likely to tighten the noose around e-learning companies than the code of conduct laid down for the professionals.

There are good reasons to beleive why the e-learning sector is looked down upon by IT professionals in software companies. Most IT professionals believe that in an era of scare resources its foolish to hang around in a sector that offers challenges sans simple employee benefits like health insurance and accidental insurance. While these benefits come natural to software professionals in IT companies e-learning companies continue crying over "petty" profits that they claim to make. While the fact remains that most e-learning companies are raking in profits amounting to millions of dollars.

Perhaps this explains the huge exodus of e-learning professionals from one company to another without showcasing a wee bit of attachment to companies. And they are right when they do so. Afterall who the heck is concerned about e-learning companies when these companies have done almost nothing to win the heart and confidence of its resources. And its also justified when I hear tales of e-learning professionals demanding hefty remuneration packages and annual increments forcing employers to concede. Perhaps these companies deserve it!

17 comments:

Anonymous said...

Great writeup....

Anonymous said...

Underpaid...i must say bonded labour

BK said...

A good writeup. It definately will enable e-learning guys to consolidate their thoughts.

Saheen said...

I agree with you. Indian employees are just like dogs...slog for nothing.

An2 said...

really a great wtiteup!!! cheers..;)

Brij Kishore said...

Amazing buddy...thansk for highlighting this important issue.


Keep writing on more such issues..

Brij Kishore

Anonymous said...

I don’t think it’s a problem that only applies in India. Elearning is the poor relation in the IT scene worldwide and that’s because the things we produce just aren’t as valuable to enterprises as CRM systems, payroll and the like.

If you want the high wages and perks maybe you should move out into the standard IT world. Problem is, the work’s often very dull and I’m not sure that the perks make up for that.

Robert (22 years in elearning, UK)

SK said...

Great writeup dear

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Aswin said...

Well, i partly agree with your views because my current company provides me with the necessary benefits such as Life, Health, & Family Insurance policies. They also have a proper Work-Life Balance scheme which makes us work with less pressure and tension (Although sometimes the pressure is mind-boggling at times).

But the same does not apply to 90% of the e-learning companies across India.

Do you know why? These so-called E-learning companies are actually IT concerns that have started E-learning Divisions to cash on the growing market and make a fast buck. So they recruit employees and treat them as Content Chruning Machines. Unless and Untill they realise the importance of good employee treatment, the exodus of employees will continue.

daity said...

Totally agree with ur comments.
Though I am in a very reputed IT comny, having elrng as side business, elrng professionals are terated as second citizens, with such less pay pkgs thn theire IT peers.It creates so much frustration.

daity said...

Totally agree with ur comments.
Though I am in a very reputed IT comny, having elrng as side business, elrng professionals are terated as second citizens, with such less pay pkgs thn theire IT peers.It creates so much frustration.

Anonymous said...

I totally agree...

I am in a top IT co. with elrng as side business but elrng professionals are treated as second citizens.
Its such an unorganized sector within the same organization.

Sibap said...

Well ur right elearning current scnario in India is just in the Growing mood and it will take some time for these employees to actually treat these elearn-techies as actually part of their organization.

Actually its a hard time to all of them as one says this is a unorganisied sctor to organise need some time.

Thanks
Sibap, Hyderabad

Asim said...

Other than salary, there is a big problem about the career path in elearning...sadly all elearning companies focus on client satisfaction but not on employee growth and benefits!

Regards,
Asim